Salesforce.com as a platform

I'm often asked if I think Salesforce.com is the best CRM platform and I cannot answer that question effectively because I haven't looked at others as deeply as I've looked at Salesforce.com. However,

I do believe that the power of this tool is that it can and does decrease suffering and stress... you can read more about my thoughts on the Salesforce.com blog about the life changing impact this tool has had on me and on the direction of my business.

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